- Trust Centre
- Status
Trust Centre
Platform status
Live checks, recent releases and how we tell you when something goes wrong.
Live health checks
Current status of the app, database, edge functions, AI, email and payments. Updated in real time.
Open live statusHow we communicate during an incident
- The live status page reflects any degradation in real time.
- For material incidents, we post an update on the status page and notify affected workspaces by email.
- If a personal-data breach is confirmed, we notify affected customers without undue delay and, in any case, within 72 hours (UK GDPR Article 33/34).
- Every material incident is followed by a public root-cause summary within 10 business days.
Note
Historical uptime measurement is not published today. We would rather show live checks and honest communication than an unverifiable percentage.
Subscribe to incident notifications
Workspace owners are notified by email for any incident that materially affects the service. Contact admin@pocketpmo.co.uk to add additional stakeholders.
