Get in touch

One monitored mailbox for everything. Put the topic in the subject line and it gets to the right person faster.

Report a vulnerability

Please share findings responsibly. We investigate every report and respond within 5 working days.

admin@pocketpmo.co.uk

Please do not test against another customer's data. If you need a test account, ask first.

Privacy and data-subject requests

Access, rectification, portability, erasure — or ask for our DPA.

admin@pocketpmo.co.uk

You can also use the self-serve tools at /data-privacy inside the product.

Procurement and enterprise sales

DPA, sub-processor list, pen-test summary (under NDA), security questionnaire replies.

admin@pocketpmo.co.uk

Turnaround is a few working days for most requests.

General support

Product help, billing, and everything else.

admin@pocketpmo.co.uk

In-product ticket route: /support

Support hours

Monday to Friday, 09:00–17:00 UK time, excluding UK public holidays. We aim to acknowledge every request within one business day. Security incidents are handled outside these hours in line with our Incident Response Policy.

Prefer a form?

Raise a ticket in-product or via our public support page.

Open a support ticket

Security researchers

Our machine-readable disclosure policy is published at /.well-known/security.txt. It lists the security contact, expiry date and language preferences in line with RFC 9116.